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Return Policy

Our no hassle return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange except for warranty situations.


To be eligible for a return, your item must be in the same condition that you received it. 
To complete your return, we require a receipt or proof of purchase. 

Return brushes in custom made mailer delivered to you saves the environment and much cheaper for you. Please return brushes to:
Brushman EIC
668 Stony Hill Rd Ste. 1
Yardley, PA 19067

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.


Next, contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at support@voluflex.com.


Warranty Exchanges
We will replace items if they are defective or damaged within the 36 month warranty period. If you need to exchange it for the same item, send us an email at support@voluflex.com and we will send you return instructions with an RMA number.


Shipping
To return your product, you should follow the instructions in the return shipment email you receive. Using the mailer box the brush was received in is the most efficient way to send the brush back. It helps save the environment and on your shipping costs, isn't that great!

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

★ Reviews

Let customers speak for us

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Love the brush!

This works great! Thank you so much!

Great brush

Did exactly what it said it would do.

Voluflex - Made In USA - Great Product

I recently broke my old vented Made in USA hairbrush that I've had for many years. Knowing that I couldn't just go to CVS again and find another one that wasn't made overseas, I searched on-line and found the Voluflex website. I was very happy!! A little more money, but worth it. Very sturdy! I believe it is the only hairbrush made in the USA. I bought two. You should grab one as well!

I have really used my new brush. My hair is thin and it helps cover the thin areas.

Amazing! I love it!

I love big hair sometimes and straight sometimes! This brush does it all!!! Going to get on for my stylist lol!