Return Policy

Our no hassle return policy lasts 120 days. If 120 days have gone by since your purchase. After, we can offer you a refund or exchange for warranty situations.

To be eligible for a return, your item must be in the same condition that you received it.
To complete your return, we require an order # or proof of purchase receipt.

Return brushes in custom made mailer that the brush was delivered to you saves the environment and much cheaper for you. Please return brushes to:
Voluflex
668 Stony Hill Rd Ste. 1
Yardley, PA 19067

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within one business day.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@voluflex.com.

Warranty Exchanges
We will replace items if they are defective or damaged within the 36 month warranty period. If you need to exchange it for the same item, send us an email at support@voluflex.com and we will send you return instructions with an RMA number.

Shipping
To return your product, you should follow the instructions in the return shipment email you receive. Using the mailer box the brush was received in is the most efficient way to send the brush back. It helps save the environment and on your shipping costs, isn't that great!

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Brosse à cheveux

Allô, je suis tellement satisfaite de ma brosse , je réussi à donner du volume à mes cheveux très fins. Je la recommande. Merci ♥️Merci♥️
Louise

Saving the hair on my head

So very thankful to this company for so many reasons, I scoured the internet for weeks to find a brush made in America, believe me when I say the www didn't make it easy. I found this brush and while I dont blow dry my hair very often, this brush works great on my thin, slightly wavy blonde hair. I have had it over two weeks now and have only had to clear hair out of it once, compared to a daily cleaning. Other brushes were ripping my hair out. Im in my late 50s so I have used plenty of brushes in my life and was just sick of high dollar sell outs to China that just didnt work. Im telling all my friends, I will be back to buy a few more for gifts. I say keep up the good work, keep it in America and God bless you for making such a great product!! Ive been looking for 6 months

Cowlick tamer!

I ordered to help disguise a large cowlick at my crown and the Voluflex brush helps a lot. It also provides a nice lift at the crown and helps my hair look fuller. It is however, difficult and awkward to maneuver the brush over the entire head because of the thumb and finger placement necessary to obtain results

Happy hair!

In my search for products made in the USA, I found this gem. I have to say that I don't use the brush to add volume. I have thick strands of wavy hair. I towel-dry, brush, apply light mousse and scrunch. Air dry.
My long hair sheds a good amount but it is easily removed from this brush. I'd love to see a travel sized version. Thank you for making products in the USA!

I Really Do Love It!

Been awhile since I bought myself a new hair brush. Wish I did sooner :) I can't explain why, but it seems to glide easily thru my hair. I am likely to buy another for my office desk and to share with my hairdresser. Really nice product.

Let customers speak for us